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Twitter, il nuovo transparency report


Twitter received 7% more government requests for account information affecting 13% fewer accounts during the second half of 2016 than in the previous reporting period.

This includes requests that originated from three new countries, including: Guatemala, Ukraine, and Taiwan.

Since the inception of Twitter’s Transparency Report in 2012, we have received government information requests from 79 different countries.

Similar to our last report, the growth in information requests received continues to be modest compared to reports prior to 2016, which generally showed double-digit growth from report to report.

This modest growth is likely due to a decrease in total requests from some of the top requesters: the United States and France. Specifically, we received 216 fewer requests (a 9% decrease) from the United States and saw a 12% decrease in requests received from France compared to the last report.

Despite the decrease, the United States remains the top global requester, comprising 38% of total requests for account information received. Japan remains the second top requester, submitting 16% of total information requests, with the total number of requests from Japan rising by 33% report over report. The United Kingdom, France, and Turkey also retained their spots in the list of top five requester countries.

Some other notable changes since our last report include:

  • Argentina had a 320% increase in total information requests (76 requests in this reporting period vs. 18 in the previous reporting period);

  • Mexico had a 220% increase in total information requests (19 requests in this reporting period vs. 6 in the previous reporting period);

  • South Korea information requests received doubled with a 100% increase (46 requests in this reporting period vs. 23 in the previous reporting period);

  • Germany submitted 150% more information requests (275 requests in this reporting period vs. 111 in the previous reporting period); and

  • Turkish information requests increased by 76% (493 requests in this reporting period vs. 280 in the previous reporting period). This is particularly notable because in the last report, Turkish information requests decreased by 34%.

Periscope and Vine

In the second half of 2016, Twitter received 12 information requests for Vine account information and 37 information requests for Periscope account information. We disclosed some information in 83% of the Vine information requests and 48% of the Periscope information requests. Requests for Vine and Periscope account information are included in the total number of requests table above. Non-disclosure rates also include accounts that do not exist.

Narrowed Requests

When possible, Twitter attempts to narrow requests for account information or pushes back on requests in their entirety due to various circumstances (e.g., nature of the underlying crime, requests missing a required signature, requests for content with the incorrect legal process). In 39% of government requests for information (compared to 36% in the last report), Twitter either did not comply with the request at all or only partially complied. This percentage includes cases in which Twitter did not provide any account information due to a push-back on the request (e.g., asking for more context and never receiving a follow-up form the requester) or the account not existing, or Twitter succeeded in narrowing the request and only provided a limited subset of the requested account information (e.g., only provided basic subscriber information (BSI) when the request asked for BSI and contents of communications).

Content vs. Non-Content

Non-content information includes basic subscriber information (e.g., email address and phone number associated with the account) and transactional information (e.g., the to/from of a Direct Message). While content information includes the contents of communications associated with an account (e.g, Tweet content, DM content, Vines, Periscope broadcasts). Obtaining content requires a higher legal standard like a search warrant with a showing of probable cause and a judge’s signature.

For the cases in which Twitter disclosed some information, we provided non-content information in 88% of the cases and content information in 11% of the cases. This is the same breakdown as the last reporting period.


22 marzo 2017

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